Direct After Sales Expert WMC
At PALFINGER, we have been lifting goods to a new level for over 90 years – with a pioneering and passionate spirit. As a global technology and engineering company, we are the world's leading manufacturer and supplier of innovative crane and lifting solutions.
PALFINGER MARINE, an integral part of our organization since 1992, offers complete deck equipment solutions and lifesaving appliances to various maritime industries. Our success is based on the tireless efforts of our approximately 12,350 employees, who contribute their ideas and energy to our vision. With us, you can expect a dynamic working environment full of opportunities for personal and professional development. Become part of our team and start your career at PALFINGER.
The Aftersales Service Expert (m/f/d) develops retrofit and modification solutions that enhance product efficiency andlongevity. In your new role you will be acting as the link between customers and engineering, you will ensures technical upgrades meet evolving operational needs and create measurable customer value.
Your responsibilities
- Conduct global service assignments and on-site commissioning of marine equipment
- Lead factory acceptance tests and train service technicians
- Provide first-level technical support to end customers and service partners
- Analyze and resolve technical issues, preparing repair and solution proposals
- Collaborate on technical reports and implementation of improvement measures
Your qualifications
- Completed technical education (apprenticeship or HTL)
- Knowledge of mechanical engineering, hydraulics, and electrical systems
- Understanding of design and technical documentation (CREO knowledge optional)
- Proficiency in SAP and MS Office; fluent in written and spoken English,strong communication, organizational, and customer service skills, an independent working still, with readiness to travel
What we offer
- Flexible working hours with no core time and the possibility to work from home
- Further training and international career opportunities
- Corporate health management "PALfit"
- Company restaurant with freshly prepared meals and a daily meal subsidy
- Job ticket for travel to and from PALFINGER
- Numerous employee discounts through Corporate Benefits
Minimum yearly gross salary according to the Austrian metal industry collective agreement is EUR 53.241,02 based on full-time employment. According to experience and qualification, we offer a market-conforming overpayment.
Are you interested in the position and still have questions? Please do not hesitate to contact us.
Location benefits
-
Learning Opportunities -
Company Doctor -
Food Allowances -
Fitness Programs -
Flexible Working Hours -
Health Measures -
Good transport connection -
Canteen -
Maternity & paternity leave -
Staff events -
Employee discounts -
Parking facilities -
Job Ticket