Premium Service Partners

Aftercare Response specialises in providing today’s commercial vehicle operators with everything they need to stay on the road. As a commercial vehicle specialist, they are at the cutting-edge of commercial vehicles and are continuously investing in its facilities to ensure they provide first class service. They have recently moved to a new 17,000 sq ft base in the West Midlands, which includes state-of-the-art facilities, including a tail lift fitting centre and accident repair centre.

Alfa Tail Lifts has been established for twenty years and is experienced in the installation repair and maintenance of tail lifts both wheelchair and commercial, accessible conversions and other ancillary equipment such as steps, ramps, winches, heaters and cranes. The core of their business is their fleet of fully equipped service vehicles operating 24 hours a day, every day of the year. They are approved and authorised by all major producers, worldwide and their service technicians are all trained and have completed manufacturers’ courses. Keeping the client´s vehicles moving is their priority and they focus on reliability and safety. Full comprehensive service facilities are available at Cambridge, London, Manchester, Falkirk and Bristol.

Stone Hardy have the ability to carry out both scheduled and unscheduled work at a customer’s location or at our regional sales and service centres including servicing, repairs and LOLER testing. They are also able to supply and install new lifts. They have the ability to carry out mobile weight testing in conjunction with servicing or LOLER testing up to a capacity of 1500kgs at customer’s premises. Above this weight, they can carry out weight tests at our regional service centres. All their mobile vans have the facility to manufacturer hydraulic hoses on site, benefitting the customer by significantly less down time and cost.

JC Payne (UK) are a privately-owned family run commercial vehicle bodybuilder, Tail-lift & Aftercare specialist based in Aldridge, West Midlands. Whatever you need in a truck body, you'll find it at JC Payne. Whether it’s a Luton, Boxvan, Curtainsider, Dropside, Traffic Management or Removal Vehicle, they build it all. The company operates from a 130,000 sqft factory using a semi-flow line bodybuilding programme, which is constantly updated to achieve the most efficient building process for our customers. Not just a bodybuilder, we also have a 24/7-365 support network of engineers which can undertake any body or tail lift repair, service or breakdown anywhere in the UK.

Marshall Fleet Solutions is the UK’s largest independent commercial vehicle service organisation providing the premium sales, service and parts support for the UK distribution industry. Founded in 1972, Marshall Fleet Solutions is the U.K.’s largest independent refrigeration (including installation), tail lift and commercial vehicle fleet service and support organisation. Marshall Fleet Solutions is a long-established dealer of Thermo King equipment as well as being main dealers for most manufacturers of tail lifts sold in the UK. The company has over 200 engineers, together with a national call centre in operation 24 hours a day, 365 days a year. The company offers great breakdown support, repair and routine maintenance for transport fleet operators across the UK.

Formed in 1980 B. Conway Tail Lifts are a second generation family run company specialising in the Tail Lifts and Mechanical Handling industries. From our service centres in Greater Manchester, Oxford and Hatfield we can provide certified engineer’s 24 hours a day, 365 days a year. We cater for both independents and national fleet operators ensuring each customer gets the save level of service. Onsite Tail Lift Servicing, Repairs, Maintenance and Contract agreements coupled with our one 2 one approach ensures customer satisfaction anywhere in the UK.

RLP Distribution was formed in February 2019 to support the UK distribution contract for Palfinger Tail Lifts aftersales parts. RLP is owned and operated by Motus Vehicle Solutions - a Division of Motus Holdings (UK) Ltd. Since opening in 2019, RLP Distribution is ideally positioned within the automotive industry to offer support services for other manufacturers within the Commercial vehicle Sector. We exclusively distribute Palfinger parts to our clients.

TNS 365 are a 24/7 365 call centre - specialising within the vehicle breakdown and vehicle ancillary equipment industry. We call handle for customers throughout the vehicle industry from small service agents up to multi-national fleet hire companies and global manufacturers. If you’re looking for a professional, competitive call handling service, then TNS 365 are ready to be your key partner both in and out of hours. Working with us frees up valuable resources within your own company enabling you to focus on your business growth whilst we deal with your front-end incoming calls and keeping your customers happy.