Having your product maintained and serviced on a regular basis extends its service life and ensures maximum safety. That pays off. Preventive measures increase the availability and reduce the downtime of your PALFINGER product.
With the PALFINGER service contracts, we offer you individual service packages for your needs. Depending on the option selected, the packages include the legally required inspections, regular service, repairs*, wear parts, as well as product care and cleaning. Our goal is to give you full transparency over the operating costs of your Palfinger product.
With these service packages, we simplify handling processes and relieve you of work so that you can concentrate fully on your core business. In addition, we also contribute to maintaining the value of the PALFINGER product you have purchased. In case of repair, only original PALFINGER spare parts are used, which in turn are installed by PALFINGER experts - so you can rely on the highest technical safety as well as financial planning security. In order to cover the various requirements of your company and your applications, we offer the different levels PURE, PERFORM, PRO and PRIME.
* Repairs in accordance with the guarantee and warranty guidelines
YOUR BENEFITS
Outsourced service with an authorized PALFINGER workshop
Boost product uptime with preventive maintenance
Full control and transparency of ongoing costs
Increased resale value
Maximised product turnover
Reduced product lifecycle costs up to 37 %
Extended product lifespan
Overview
PALFINGER Service Contracts
PURE
The PURE package improves the lifetime of your product by keeping the hydraulic system in its best condition.
INCLUDED SERVICES:
a yearly filter change
a yearly oil check
if the oil check requires an oil change, then the oil change will be covered with top-quality PALFINGER Hydraulic Oil
OPTIONAL SERVICES:
Connected Premium*
*Hardware to be purchased with product, availabilty for you products has to be checked
PERFORM
With the PERFORM package the good performance of the product is assured since the regular service will serve as a preventive measure.
INCLUDED SERVICES:
a yearly filter change
a yearly oil check if the oil check requires an oil change, then the oil change will be covered with top-quality PALFINGER Hydraulic Oils
regular service
legal inspection
OPTIONAL SERVICES:
Connected Premium*
*Hardware to be purchased with product, availabilty for you products has to be checked
PRO
The PRO package is perfect for products in constant daily use. Repairs and service costs are covered and can be calculated in advance.
INCLUDED SERVICES:
a yearly filter change
a yearly oil check if the oil check requires an oil change, then the oil change will be covered with top-quality PALFINGER Hydraulic Oils
regular service
legal inspection
repairs, material and service are included
PALFINGER Connected*
*Hardware to be purchased with product, availabilty for you products has to be checked
PRIME
The PRIME package is the perfect option for companies that do not leave anything to chance and want to keep their costs completely under control.
INCLUDED SERVICES:
a yearly filter change
a yearly oil check if the oil check requires an oil change, then the oil change will be covered with top-quality PALFINGER Hydraulic Oils
regular service
legal inspection
repairs, material and service are included
wear parts, material and service are included
PALFINGER Connected*
OPTIONAL SERVICES:
Monthly Maintenance
*Hardware to be purchased with product, availabilty for you products has to be checked
PALFINGER Service contracts
TAILORED TO YOUR NEEDS
All our service contracts are available for the following product lines:
For new products filled only with PALFINGER Lubricants.
Service is possible at any authorized PALFINGER Service Partner.
Contract duration ranges form 1 to 6 years.
All the mentioned services include labor work and material expenses. We only work with top-quality genuine PALFINGER products.
Our goal is to offer prevention and backup with complete cost transparency. You can plan your expenditure and do not have to worry about unforeseen workshop costs. We simplify your processes and allow you to focus on your core business.